Descriptions
of homeless shelters in Raleigh, N.C.
Information date
2006, unless noted otherwise
The Healing Place (Men’s Facility)
Link corrected: April 2009
Phone: 838-9800
Address: 1251 Goode Drive, Raleigh, NC 27603
Main clients: Homeless men, age 18 and older, who are from Wake County.
Length of stay: Shelter -- one night; nonmedical detoxification -- three to five days; recovery program -- seven to 12 months
Notes:
* The recovery program is a long-term, 12-step based, peer-run program for homeless men with alcohol and other drug problems.
* The Sobering Up Center offers nonmedical detoxification.
* The overnight shelter offers emergency shelter, one night at a time. Guests must have a current TB test card. Walk-ups are not allowed, and beds are not reserved. To enter the emergency night shelter, men must be at the South Wilmington Street Center (1420 S. Wilmington St.) by 4 pm each day for the van pick-up.
The Healing Place (Women's Facility)
Link corrected: April 2009
Phone: 865-2550
Address: 3304 Glen Royal Road, Raleigh, NC 27617
Main clients: Homeless women, age 18 and older, who are from Wake County.
Length of stay: Shelter -- one night; nonmedical detoxification -- three to five days; Recovery Program -- seven to 12 months
Notes:
* Pregnant women may stay in the overnight shelter but are not admitted to detoxification or the recovery program.
* The recovery program is a long-term, 12-step based, peer-run program for homeless women with alcohol and other drug problems.
* The Sobering Up Center offers nonmedical detoxification.
* The overnight shelter offers emergency shelter, one night at a time. Guests must have a current TB test card. Walk-ups are not allowed, and beds are not reserved. To enter the emergency night shelter, women must be at the Women's Center at Blount and Hargett Streets by 3:15 pm each day for the van pick-up.
Helen Wright Center for Women (formerly The ARK)
Phone: 833-1748
Address: 401 W. Cabbarus Street, Raleigh, NC 27601
Main clients: Homeless women, no families
Notes:
Please call or stop by to be placed on the waiting list. Open 24 hours a day on weekend, closed 9:00am to 4:00pm weekdays. You will be contacted when a bed is available. Emergency housing begins at 6:00 p.m. and ends at 7:00 a.m. Participation in case management services is required for all new clients. Initial stay is two months; assigned case manager must approve extensions.
**Emergency Housing is available during White Flag nights**
Interact
Phone: 828-7740
Address: Target Group: Shelter for victims of domestic violence
Notes: Call for assistance. Average 1-2 month length of stay. All meals provided.
Raleigh Rescue Mission
Phone: Men, 828-9014, ext. 231
Phone: Women, 828-4980, ext. 111
Address: 314 E. Hargett Street, Raleigh, 27601
Main clients: Homeless men, women, & families
Notes --
Men: Life Plan Program - – Long term program that focuses on breaking the cycle of homelessness and requires participants to work inside the Mission before working in outside jobs. Call 828-9014 ext.231 for more details.
Women: Emergency Shelter - Women/ and or women and children’s emergency beds are assigned based on availability, Mon – Fri (closed on weekends and holidays). Arrive at 4pm to find out about availability.
Life Plan Program – Long-term program that requires participants to work inside the Mission. Male children must be 10 years or younger. Call the Intake Coordinator 828-4980 ext. 111 for more details.
Salvation Army
The Salvation Army Emergency Shelter for Women with Children
Information verified: March 2009
Source: Christine Shaw, director of social ministries
Phone: 834-0911
Address: 215 S. Person Street, Raleigh, NC 27601
Main clients: Homeless women with children. No boys older than 12.
Beds: 34
Case workers:
Can be reached at 834-6733, Mondays - Thursdays, 8:30 a.m.-4:30 p.m.; Fridays, 8:30 a.m.-noon.
Services:
Families are provided weekly case management, three meals per day, weekly workshops, parent support groups, tutoring for children, access to a children’s medical clinic, and access to an after-school program.
Client responsibilities:
Mothers are responsible for maintaining their living and eating area, for one additional chore per day to keep the shelter clean, and for meeting weekly goals set with their case manager.
Waiting list:
A waiting list is maintained the majority of the year due to overcrowding. Women with children should ask to be placed on a waiting list as soon are they know they will be needing shelter. As soon as a bed with a case manager becomes available, calls are made on the waiting list to fill the bed.
Notes:
Because all the shelter beds are all in 4 rooms, families share living and bathroom space. Residents may be drug-tested to maintain the safety of resident families.
Overnight emergencies:
There is an overnight-only policy for families on the waiting list that have nowhere else to go. These families can call or come by after 4:30 p.m. daily. If there are no beds available, housing monitors will place them on a couch, cot, or mat for the night. They can shower, eat dinner, sleep, and eat breakfast the next morning. All overnight only guests must exit the building by 8:30 a.m., and they may not leave their belongings. This may be done for 14 continuous nights in one year. If over their 14 nights, they can still stay on white flag nights. Guests should bring identification for themselves and their children, if they can. They will be asked to provide it within 7 nights of staying. * If the rules are violated while staying as an overnight, you may not be allowed to finish your 14 nights.*
South Wilmington Street Center
Phone: 857-9428
Address: 1420 South Wilmington Street, Raleigh, NC 27603
Main clients: Homeless men, age 18 and older
Notes:
Hours/Days: 7 days, 24 hours. Check-in is from 5:00 p.m. – 7:00 p.m. (anytime for new guests). Emergency shelter beds distributed daily using a lottery system, except for new guests who are guaranteed a bed for their first night only. All guests have access to services such as meals, comprehensive case management, and information and referral assistance. A transitional program and access to permanent housing assistance is also available to those motivated to become self-sufficient. Overflow emergency shelter is available during winter White Flag nights.
Wake Family Entry
Phone: 836-9197
(A division of PLM Families Together), 1410-105 Brookside Drive, Raleigh, NC
Main clients: Families with children
Notes: Short-term transitional housing up to 3 months. Separate living quarters, weekly case management visits. Call to make a referral or schedule a screening assessment.
Wake Interfaith Hospitality Network
Information verified: March 2009
Phone: 832-6024
Address: Day center – 903 Method Road, Raleigh, NC 27606
Main clients: Married couples with or without children, couples and single persons with minor children, and single pregnant women.
Notes:
Short-term shelter program; application required. Day center near downtown. Support services provided. Must be prepared to work, be already working, or have some form of reliable income. Must have completed treatment if there is a known history of substance abuse. Assessment and referrals from service agencies preferred. Phone intake hours are Monday through Thursday, 9 a.m. to 5 p.m. at the day center. Contact case manager for intake.
Wrenn House (Haven House)
Information verified: March 2009
Source: Jennifer Boyler, director of human resources and quality assurance
Main phone: 833-3312
24-hour telephone crisis hotline: 832-7866. 2
Address: 908 W. Morgan Street, Raleigh, NC 27607
Main clients: Adolescents ages 10-17
Notes:
Crisis intervention program for youth and families. Four-hour walk-in services; temporary shelter for homeless runaway and other youth in crisis, 10-17. Maximum stay is 21 days. Outreach through Project Safe Place after-care services. Individual, group and family counseling.
White Flag program
White Flag is a coordinated effort among area shelters to provide emergency overflow shelter to homeless persons in case of severe weather. In extreme cold or extreme heat, White Flag sites will provide shelter beyond their regular capacity. White Flag events do not include natural disasters such as hurricanes, flooding, or tornadoes. In these events, all citizens will be able to access services at the community disaster shelters.